Every interface
begins as an idea

Good systems are invisible. Whether it’s a design system or a support queue, my job is the same: one source of truth, so nobody has to start from scratch.

Two years designing banking products at Infosys Solusi Terpadu, now resolving enterprise application issues at Astra Graphia. I write about design systems on Medium.

These days I work in IT service operations as L1 application support. It sounds like a departure, but it rarely feels like one: I still spend my days reading systems, tracing where something broke, and thinking about the person on the other end of the screen. Designing transaction flows taught me how users behave; reading logs teaches me how the systems behind those flows behave. The two sides complete each other.

Outside of work I write — short, reflective notes about design systems and the craft, published on Medium as “Writing” and collected on this site. I still keep a hand in design: maintaining my own small design system, rebuilding this portfolio more often than I should admit, and lately exploring AI coding agents and what they change about how interfaces get built. If you’re working on a design system, a banking product, or an interesting support problem — I’d like to hear about it.